Software Engineer I – Reliability Engineering

Nike is hiring for the role of Software Engineer I – Reliability Engineering !

Responsibilities of the Candidate:

  • Observing, diagnosing, and quickly resolving production issues with precision to minimize service interruptions
  • Developing and implementing real-time monitoring solutions that deliver essential insights into system health and key performance indicators
  • Communicating technical issues and their business impacts clearly, ensuring alignment across teams and effective response strategies
  • Reporting high-value metrics and insights to leadership, demonstrating the impact of site reliability on consumer experience and overall business objectives
  • Managing IT service processes such as Incident, Problem, Change, and Knowledge Management to maintain service quality and reliability
  • Collaborating closely with both business and technical teams to analyze system performance, troubleshoot consumer-reported issues, and proactively optimize system efficiency
  • Leading initiatives to enhance application reliability for high-demand consumer web and mobile platforms, ensuring consistent performance
  • Leveraging negotiation and influence to foster alignment and drive collaborative solutions across multiple teams
  • Promoting a culture of growth by coaching, mentoring, and sharing knowledge, supporting continuous improvement and resilience across the team

Requirements:

  • A Bachelor’s degree in Computer Science, Information Systems, or a related field
  • Alternatively, 1-3 years of relevant professional experience in lieu of a degree will be considered
  • Proven experience in designing and developing applications using Java, Node.js, or similar languages
  • Familiarity with front-end frameworks (e.g., React, Angular) is advantageous
  • Experience with modern programming languages such as Scala, Python, or Golang is preferred
  • A solid understanding of DNS, networking, virtualization, and Linux operating systems
  • Demonstrated expertise in building and managing scalable, cloud-based microservices, ideally on AWS
  • Experience with Docker or serverless architectures
  • Proficiency in at least one NoSQL database (e.g., DynamoDB, Cassandra)
  • Strong understanding of RESTful APIs
  • Familiarity with service management, agile, and observability tools such as ServiceNow, Jira, Jenkins, Splunk, New Relic, and SignalFX

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